Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543907261
Report Date: 02/09/2017
Date Signed 02/09/2017 01:49:39 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2016 and conducted by Evaluator Carmen Sastre
COMPLAINT CONTROL NUMBER: 04-CC-20161103082149
FACILITY NAME:RAMOS, DEANNA FAMILY CHILD CAREFACILITY NUMBER:
543907261
ADMINISTRATOR:RAMOS, DEANNAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 595-9455
CITY:DINUBASTATE: CAZIP CODE:
93618
CAPACITY:14CENSUS: 7DATE:
02/09/2017
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:DeAnna Ramos, LicenseeTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Personal Rights: Licensee spanked day care child leaving marks
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Carmen Sastre, conducted an unannounced visit to conclude this complaint investigation. Met with the licensee, explained the reason for the visit, and took census. Investigator Elisia Rippe from the Department's Investigation Branch conducted the investigation. Mrs. Rippe determined that the allegation that the licensee spanked child #1 was substantiated.

Based on the Investigator Rippe observation, conducted interviews and records review, the preponderance of evidence standards were met. Therefore, the above allegation was found to be SUBSTANTIATED.

The licensee was informed that copy of this report with a type A deficiency must be provided to the parents of children currently enrolled and those newly enrolled durnig the next 12 months. The licensee must obtain parents acknowledgement of receipt of report using for LIC9224 provided during the visit; the signed acknowledgement must be placed in the child's facility file. Also. the licensee was informed this report with the type A deficiency must be posted for 30 days where parents may easily view; thereafter, file at the facility
Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Rebecca VarelaTELEPHONE: (559) 650-7856
LICENSING EVALUATOR NAME: Carmen SastreTELEPHONE: (559) 243-8417
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4



Control Number 04-CC-20161103082149
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: RAMOS, DEANNA FAMILY CHILD CARE
FACILITY NUMBER: 543907261
VISIT DATE: 02/09/2017
NARRATIVE
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for 3 years for the public's review, upon request.

Appeal rights were discussed and a copy was provided to the licensee.

As per California Code of Regulations, Title 22, Division 12 and Chapter (1 or 3), the following deficiencies were cited (see attached LIC9099-D):



*LPA experienced computer consistency check during the visit. The original signed report is in file.
SUPERVISOR'S NAME: Rebecca VarelaTELEPHONE: (559) 650-7856
LICENSING EVALUATOR NAME: Carmen SastreTELEPHONE: (559) 243-8417
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2017
LIC9099 (FAS) - (06/04)
Page: 2 of 4


Control Number 04-CC-20161103082149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: RAMOS, DEANNA FAMILY CHILD CARE
FACILITY NUMBER: 543907261
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/09/2017
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/09/2017
Section Cited
102423(a)(4)
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PERSONAL RIGHTS: Each child shall be free from corporal or unusual punishment. The Department determined that at least in one occasion, on or about 11/2/16, the licensee spanked child #1. This presented an immediate risk to the child's health and safety.
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The licensee will immediate cease from using corporal or unusual punishment with the child day care children. By the due date the licensee will provide CCL with a written statement indicating her agreement to meet regulations at all times, as well as discussing the alternate proper discipline methods she will use to address the children's
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behavior. Furthermore, the LPA will refer this case to management for possible administrative action, that might include a non-compliance conference and will maintain the licensee informed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Rebecca VarelaTELEPHONE: (559) 650-7856
LICENSING EVALUATOR NAME: Carmen SastreTELEPHONE: (559) 243-8417
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2017
LIC9099 (FAS) - (06/04)
Page: 3 of 4