Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700322
Report Date: 05/12/2017
Date Signed 05/12/2017 10:16:32 AM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2017 and conducted by Evaluator Joelle Redding
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20170410133857
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTER-INFANTFACILITY NUMBER:
376700322
ADMINISTRATOR:CHERYL BOWMANFACILITY TYPE:
830
ADDRESS:6130 PASEO DEL NORTETELEPHONE:
(760) 431-7090
CITY:CARLSBADSTATE: CAZIP CODE:
92011
CAPACITY:42CENSUS: 19DATE:
05/12/2017
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director Vanessa MilroyTIME COMPLETED:
09:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff has been verbally abusive and physically agressive with children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst interviewed staff in the infant, toddler and two year old rooms as well as Administrative staff. LPA interviewed a sample consisting of ten of the parents/guardians of children in enrolled in the program. The majority of the information obtained did not support the above allegation, however, because there were contradictory statements made that cannont be discounted, LPA did not find that the burden of proof has been met to conclusively prove (Substantiated) or disprove (Unfounded) the above allegations.

Based on the information obtained during the investigation, the allegations are determined to Unsubstantiated based on the preponderance of evidence standard. No deficiency will be cited.

Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carl SheltonTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Joelle ReddingTELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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