Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603021
Report Date: 04/26/2017
Date Signed 04/26/2017 02:49:21 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2017 and conducted by Evaluator Tanya Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20170417091401
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (INF)FACILITY NUMBER:
343603021
ADMINISTRATOR:CHARLOTTE PETERSONFACILITY TYPE:
830
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:36CENSUS: 20DATE:
04/26/2017
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Charlotte PetersonTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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9
Staff use unsafe feeding practices with infants in care.
Staff use unsafe napping practices with infants in care.
INVESTIGATION FINDINGS:
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9
10
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Licensing Program Analysts Tanya Washington and Seychelle De Luca met with Director Charlotte Peterson regarding above allegations. During the course of the investigation LPAs conducted interviews with staff and complainant. Complainant has reported that they have observed some infants sleeping on the boppy pillows located on the floor. Complainant also reported that they have witnessed staff using propped bottles to feed the infants. Staff stated it is their practice to hold infants, never prop their bottles. Staff stated that if the infant falls asleep while on the boppy pillow they transfer them within 1-2 minutes to the napping area.

Based on interviews, and observations there is not a preponderance of evidence to refute or support the above allegations, therefore the findings are unsubstantiated. “As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” The Department’s finding is that these allegations were unsubstantiated. “

No deficiencies cited. Notice of site visit posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Tanya WashingtonTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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