Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198016602
Report Date: 02/05/2016
Date Signed 02/05/2016 09:22:07 AM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2015 and conducted by Evaluator Karen Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20151014112328
FACILITY NAME:GUERRERO FAMILY CHILD CAREFACILITY NUMBER:
198016602
ADMINISTRATOR:GUERRERO, ESTELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 966-4760
CITY:COVINASTATE: ZIP CODE:
91722
CAPACITY:14CENSUS: 0DATE:
02/05/2016
UNANNOUNCEDTIME BEGAN:
08:29 AM
MET WITH:Estela GuerreroTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Personal Rights: children were inappropriately touched while in care.

INVESTIGATION FINDINGS:
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During the investigation conducted by IB Investigator, Terri Baber, the Licensee, the suspect, the victim, the parent of the victim, day-care children, as well as other adults were interviewed. Police reports were obtained during this investigation.

During the interview with the Licensee, it was noted that the suspect has assisted at times when needed with the day-care children. That the children are always in her sight when they are outside and that none of the children ever complained about the suspect.

The suspect denied ever having touched child #1 inappropriately. But did, admit to playing, with the children from time to time.

The day-care children that were interviewed denied ever being touched inappropriatel or ever touching anyone inappropriately or saying that they have been touched inappropriately.
Inconclusive
Estimated Days of Completion:
SUPERVISOR'S NAME: Bertha ManzanaresTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)854-7636
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20151014112328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GUERRERO FAMILY CHILD CARE
FACILITY NUMBER: 198016602
VISIT DATE: 02/05/2016
NARRATIVE
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During the interview with the parent of child #1 it was stated that she was not told initially of the inappropriate contact by child #1. That once they were made aware of the alleged inappropriate contact that child #1 was questioned. Child #1 disclosed they saw the suspect, touch another day-child and that the suspect had touched them as well.

Adult #1 stated that child #1 told them that the victim had not only touched them, but had also touched another day. But then child #1 stated that they were only playing.

During the interview with child #1 they initially stated to the police that they had been touched once, by the suspect while outside and that they ran into the day-care due to being scared and never told anyone. Child #1 also stated that they say the suspect touch another day-care child while outside. This child during their interview denies ever being touched inappropriately or saying that they have been.

There were no medical reports to review during this investigation as child #1 was not seen by a medical professional.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation at this time is inconclusive.


The notice of site visit was posted where the parents/guardians enter and exit the facility. The notice of site visit shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Exit interview was conducted with Licensee, Estela Guerrero, during which appeal rights were explained. A copy of the Licensee’s appeal rights were provided during this visit (LIC9058 12/15) The Licensee's signature acknowledges receipt of her rights.

Interpreting was provided via the telephone by LPA, Ana Chico (Spanish)
SUPERVISOR'S NAME: Bertha ManzanaresTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)854-7636
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2016
LIC9099 (FAS) - (06/04)
Page: 2 of 2