Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492944
Report Date: 04/14/2017
Date Signed 04/14/2017 11:46:13 AM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2017 and conducted by Evaluator Donna Maddox
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20170124110534
FACILITY NAME:KIDS TOWN CHILDCARE CENTER, LLCFACILITY NUMBER:
197492944
ADMINISTRATOR:KIMBERLY MCKINNEYFACILITY TYPE:
850
ADDRESS:1825 WEST AVENUE J, SUITE 123TELEPHONE:
(661) 951-2070
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:36CENSUS: 6DATE:
04/14/2017
UNANNOUNCEDTIME BEGAN:
10:36 AM
MET WITH:Director, Ms. KimTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Children were not accorded dignity in relationship with staff
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Maddox conducted a follow up complaint inspection and met with Director, Ms. Kim. The purpose of the inspection was to deliver the findings of the above complaint allegation. During the course of investigating the above complaint allegation. LPA interviewed staff, parents from the roster, and complainant before concluding this investigation. From interviews and information gathered, Staff person #1 continued to show behavior that threatened the personal rights of children and staff present which resulted in her termination. It was the decision of Staff person #1 to disenroll her children not the center. Staff person stated she didn't feel her children would be in a safe environment.

*“As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” This document has not yet been updated to reflect this change and for purposes of this complaint investigation the Department’s finding is that this allegation was unsubstantiated. “ Based upon the weight of evidence obtained during the course of the investigation, there is insufficient evidence to establish or disprove the allegation actually occurred. Therefore, the investigative finding have been rendered "Unsubstantiated".
Inconclusive
Estimated Days of Completion:
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Donna MaddoxTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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