Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403594
Report Date: 07/27/2016
Date Signed 07/27/2016 04:05:21 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6167 BRISTOL PARKWAY #400
CULVER CITY, CA 90230
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2016 and conducted by Evaluator Margarit Sislyan
COMPLAINT CONTROL NUMBER: 30-CC-20160722152959
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
197403594
ADMINISTRATOR:ANA CASTELLANOSFACILITY TYPE:
830
ADDRESS:17730 RINALDITELEPHONE:
(818) 363-8442
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:24CENSUS: DATE:
07/27/2016
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Tania GarciaTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Personal Rights. Child has been getting bit by another children.
INVESTIGATION FINDINGS:
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Margarit Sislyan, Licensing Program Analyst (LPA) conducted a site visit to investigate the above allegation. LPA met and interviewed Tania Garcia, Facility director and 3 teachers from the toddler room. LPA observed the incident reports, reviewed the file of child in question.
Based on LPA’s observation, interviews conducted and preponderance of evidence the above allegation is substantiated.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (310) 337-4313
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (310) 337-4346
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2


Control Number 30-CC-20160722152959

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6167 BRISTOL PARKWAY #400
CULVER CITY, CA 90230
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 197403594
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/27/2016
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/27/2016
Section Cited
101223(a)(2)
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Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment.

Child has been getting bit by another children.
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Facility shall provide safe accommodations. Licensee shall adapt a new measures to prevent children being bitten by other children. The written description of new measures shall be provided to CCLD.

POC date 8/5/16
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (310) 337-4313
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (310) 337-4346
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2016
LIC9099 (FAS) - (06/04)
Page: 2 of 2