Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403594
Report Date: 06/03/2016
Date Signed 06/03/2016 07:22:18 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6167 BRISTOL PARKWAY #400
CULVER CITY, CA 90230
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2016 and conducted by Evaluator Margarit Sislyan
COMPLAINT CONTROL NUMBER: 30-CC-20160422142733
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
197403594
ADMINISTRATOR:ANA CASTELLANOSFACILITY TYPE:
830
ADDRESS:17730 RINALDITELEPHONE:
(818) 363-8442
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:24CENSUS: 13DATE:
06/03/2016
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Tania GarciaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Facility has vermin
INVESTIGATION FINDINGS:
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Margarit Sislyan, Licensing Program Analyst (LPA) arrived to the facility to continue investigation of the above allegation and deliver the investigation findings.
LPA met with Tania Garcia, Acting Facility Director. Tania provided to LPA the latest reports from the pest control company, Hunting Pest Services Exterminating. LPA reviewed reports and observed that per reports no rodents noticed in the facility in the last month.
Based on the investigation, reports from the pest control companies there were signs of rodents in the facility at the time when complaint was submitted, therefore the above allegation will be substantiated.
The facility works with pest control company, Hunting Pest Services Exterminating who monitors the facility in weekly bases, to keep the facility rodent free.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (310) 337-4313
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (310) 337-4346
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 30-CC-20160422142733

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6167 BRISTOL PARKWAY #400
CULVER CITY, CA 90230
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 197403594
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/03/2016
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/03/2016
Section Cited
101238(a)(1)
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Buildings and Grounds. The licensee shall take measures to keep the center free of flies, other insects and rodents.

Facility had rodents.
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The licensee shall take measures to keep the center free of flies, other insects and rodents.

POC date 06/03/16
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (310) 337-4313
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (310) 337-4346
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2016
LIC9099 (FAS) - (06/04)
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